Déploiement - Flow
Lancement des opérations à grande échelle, augmentation conséquente des récompenses mensuelles. Recrutement des partenaires sur les zones Nord & Sud.
[ TIMELINE ]
4 months
[ CLIENT ]
Luxora
[ CHALLENGE ]
Luxora’s support team struggled with high ticket volumes, leading to slow response times and lost customers.
[ SOLUTION ]
We integrated an AI chatbot that handled 80% of queries, including order tracking, refunds, and product recommendations.
[ RESULTS ]
60%
Reduction in support costs
3x
Faster response time
25%
Increase in abandoned cart recovery
